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24 MAR 2019
Why costBo chat is a must need for your business to win customers?

written by COSTBO

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Do you wish you could crack more deals, in minimum time through lesser but effective efforts? Are you looking for a way so that new customers can chat with your business without knowing your phone number? Are you looking to safeguard your customer info and communication not to be used by employee when he/she leaves your business?

What if we told you, we have a genie for you?

Think of what could be an easier way to win a deal remotely by striking a one-on-one conversation with your customer while you sit and enjoy your favorite cup of coffee, resting on the couch?

The costBo genie is here for you with an amazing feature of the unique platform. The costBo Chat feature is driven by this very mantra! Customers can reach your business from anywhere and chat.

So once you are on costBo, the best way to make use of the platform effectively is to explore all its features. costBo’s Direct Chat Interface is a must to be checked out! We know you are wondering of how a one-to-one chat can help you win more customers. Let costBo give you a glimpse into multiple advantages through its own perspective.

Customer does not have your phone number? Still chat works! Customers can chat with your business directly without knowing your phone number. The customer chat activity will convert them into permanent customer. You do not have to sync contacts to your phone book!.

Easy Conversion by great support: customer inquiries sent to business can be handled by employees/ owners. The information a potential customer seeks from you is provided at that very instant. Thus, you easily convert a potential customer into a loyal customer by establishing instant connect.

Safeguard your customer and inquiries: All customer inquiries are connected to your business, when a employee of your company leaves, no customer details goes out!

Reduced Operational Span in striking a deal: All customer inquiries are gathered in one place, now connecting with customers is easier and faster.

Collaborators become Customers: Other business owners in costBo can see your business easily in costBo and they can connect and chat your business directly.

Business networking at its best happens in costBo chat! Chat with other businesses on deals, catalogs, rewards, sales and leads, all from one places and do follow ups.

Are you running more than one business? It is perfectly fine in costBo, you can define multiple businesses in costBo, and manage all of the customers communications from one smart dashboard in the phone.

25000+ people reach in business group: costBo business group chat support 25000+ people. You reach is much higher.

Reduced Time Lag: Time lag to address and resolve consumer concerns is significant because of costBo’s instantaneous chat interface. The platform allows sharing of text and images both so that customized solutions are easily provided by the business owner over a lesser span of time!

Increased Credibility: Since costBo supports a direct interaction between you and your customer with no moderators in between, the credibility factor increases as the rapport you share with the customer helps to win customers trust more than ever!

Easy & Quick Feedbacks: You certainly know the importance of customer feedbacks and reviews as they give you the power to win customers back and even win lost customers. But often it is a tedious and boring process of voice input or auto-generated replies which in turn pushes you away from your customers. With costBo’s interface, you can immediately get feedback from the customer and also track and record these feedbacks through the archive feature! The best win back customers strategy in the market is here!

Analyze, Redefine and Grow: All the live chats on the costBo interface are easily backed up for your future reference. This helps you analyze your communication with the client and thus refine it further for even more effective communications. Depending on what needs to be as is, and what needs to be modified, you can implement changes in the way your business operates by taking your business to another level of growth.

Amazed? We know your entire perspective about “What can a chat do” has just changed. What are you waiting for? Let costBo be that “flying pigeon” to send your messages across the world and also receive them for you! Let a quick conversation win over customers!

26 MAR 2019
Why does your business needs costBo in the Digital Era?

written by COSTBO

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With the advent of the new Digital Era, the world of Marketing has undergone an incredible transition using the tools of Online Marketing. From the morning newspaper to client meetings, our entire day runs “online” today, that is the impact digitization has created in our lives. Imagine the kind of impact it can have on your business by enabling you to establish and run your business online, from anywhere in the world, anytime you want!

Wondering how? Well, let costBo answer that for you! costBo is a unique online platform, aimed at Business Networking and Collaboration for B2B and B2C integrations. With various distinguishing features, it is not only user-friendly for you as a business owner but also for your customers. Yes, it is very obvious for you to argue on what benefits you would get out of this. Let us get to some quick brainstorming!

You certainly have a current loyal customer base, depending on the level of growth of your business but think of this, aren’t most of them your offline customers? In fact, most of them are the ones who are nearest to you geographically. Think of expanding this base to a wider online audience, wouldn’t it mean increased sales, profit and thus higher credibility in today’s digital era timeline. Through the one-to-one communication feature on costBo you can directly interact with your customers and collaborators worldwide. The best part is that all these communications take place on a single platform on costBo. By increasing the accessibility for continuous interactions, the credibility and reliability of your relationship with collaborators and customers increases as well!

The revolution of the digital era in India has not only created a new digital era in marketing but also a new digital era media. The age-old approach of marketing and advertising has transformed from only offline to a lot more online. Online visibility and good content marketing aid every business to boom its growth over relatively shorter spans of time. costBo helps you here through its features of one-click quick advertising, liking and sharing business to others and highlighting the specifics related of your business. How much better can it get!

Today even for buying basic things like vegetables and grocery, consumers look up online for best offers, home-delivery options. They even look up for the nearest store without moving out of their house, relying on the best search engines. Unfortunately, they are misled as the search functionality works on “keyword search” and thus ends up giving the customer search results very far away, in most of the cases. costBo is uniquely designed to function on “navigation based search” in order to show retailers, businesses, and services just nearest to you. Awesome, isn’t it?

Coming to the best part, the collaboration and networking culture has grown efficiently and rapidly with the digital era coming into the picture of online networking. Distance is no longer a barrier in operating a business as everything today is remotely operated. Also, the credibility factor while collaborating with other business owners across locations falls into place well as every transaction monitored through digital era governance techniques. The cherry on the top is not just an expanded network but also learning and growing together along with other business owners thus creating a win-win atmosphere for everyone.

So why delay your business from growing online when you have costBo by your side, a peer who would not just help you navigate through but also enhance your journey as an entrepreneur/ or business owner!

11 APR 2019
WHY DOES YOUR BUSINESS NEED DIGITAL CATALOGUE INSTEAD OF PRINTED CATALOGUE..?

written by COSTBO

costbo blog image

Catalogues play a crucial role in the growth of any business. Catalogues offer your potential customers an insight into your business. By accessing your catalogue a customer can gain a quick understanding of what all products and services you can offer to him/her. Catalogues showcase your products/services in a listicle format.

By running a glance through your business catalogue; your potential customer can easily refer to your business at large. With everything moving over to the internet these days, it is no wonder that business catalogues, previously available only in printed versions, have now evolved into smart, well designed digital catalogues or electronic catalogues.

While one cannot deny the tangibility of printed catalogues, the convenience of digital catalogues too cannot be denied. Thus in this era of digitalization, the popularity of digital catalogues is increasing in leaps and bounds. The digital catalogue mimics the printed version in look, layout and pages that you can virtually turn over. Two of the most significant advantages of a digital catalogue or e-catalogue are:

1. Cost saving:

Digital catalogues do not involve high printing and distribution costs. Hence, are much cheaper when compared to printed catalogues.

2. Convenience of access:

Digital catalogues can be accessed most conveniently by potential customers from the comfort of their mobiles, tablets, laptops and desktops anytime anywhere. In this context it is worthwhile to cite the stats presented by Frost & Sullivan. According to the stats 69% businesses have declared their plans to switch from printed catalogues to digital catalogues in the next five years.

There are numerous other benefits that make digital catalogues far more attractive than its printed predecessor. The other advantages of digital catalogues or e-catalogues are as follows

Maximizes business reach-out

Digital catalogues allow you to reach out to a huge number of potential customers in just a few seconds. In fact there’s no limit to your reaching out when you make use of digital catalogues; the modern sales tool.

Allows affordable business promotion

Digital catalogues make business promotion much easier and affordable. You can promote your business and get more customers at a much cheaper cost.

Multiple sending options

Sending the e-catalogues to potential customers is super easy. You can send to as many customers as you as want and can take advantage of the convenient resending option.

Easy distribution/sharing

Distribution of e-catalogues is affordable and convenient. You can distribute at a much lower cost simply by sharing the e-catalogues via newsletter, email, your Facebook page and the like.

Can be updated easily & affordably

Digital catalogues allow convenient and affordable updating of product information. In case of printed catalogues this updating is not easy. Updating printed catalogues involves a lot of expenditure which is why entrepreneurs often avoid updating their printed catalogues. The result is that out-of-date stocks keep piling up and the catalogues become ineffective with time. Digital catalogues on the other hand can be updated, modified or edited almost instantly. Quick updating of digital catalogues allows customers to stay connected with your business and that leads to customer satisfaction.

Boosts Orders & Sales

Due to the fact that digital catalogues can be shared most effortlessly you can actually garner the attention of more and more potential customers and with this enhanced brand visibility you can even accelerate your orders and sales. The reason is that potential customers who are showing interest in your e-catalogue may soon take the purchasing decision and purchase from you. That’ll inevitably lead to increased sales and revenue for you.

How can CostBo help you?

With the upsurge in technological solutions for almost every issue out there, it is no wonder that there are options where you could place orders through a digital catalogue. CostBo is one such service provider that offers beautifully designed digital catalogues with provisions to place an order. And the best part of CostBo is that it offers you with pre-designed digital catalogues. So, all you need to do is upload product images, info & details of customers you wish to share the catalogue with.

When small or medium sized businesses with significant budget constraints think of digitalizing their business catalogue, CostBo comes as a boon to them. You can simply sign up to CostBo’s cloud based app and make the use of a customizable and publishable e-catalogue. Through CostBo’s digital catalogue, you can quickly give your customers a preview of your products and services and let them place an order directly through the catalogue.

Apart from cataloguing, the CostBo App allows an entrepreneur or business owner to interact with customers, accept their orders and manage them.

Also, the customers you are interacting with can share your digital catalogue links with their acquaintances. Each time anyone clicks on the links forwarded by your customer, your digital catalogue receives an indexing with the search engines. The more the clicks the more is the indexing your e-catalogue receives and that ultimately boosts your brand visibility and spreads the words of your business around. This kind of indexing in fact is far better than sending merely product images via chat messages.

Digital Catalogue definitely makes an important marketing tool in this modern era of Internet. It allows you to save money on promotions, expands the reach of your business & most importantly helps in generating massive internet sales for you…Go Digital & Emerge Successful!

11 APR2019
Why costBo chat is a must need for your business to win customers?

written by COSTBO

costbo blog image

Do you wish you could crack more deals, in minimum time through lesser but effective efforts? Are you looking for a way so that new customers can chat with your business without knowing your phone number? Are you looking to safeguard your customer info and communication not to be used by an employee when he/she leaves your business?

What if we told you, we have a genie for you?

Think of what could be an easier way to win a deal remotely by striking a one-on-one conversation with your customer while you sit and enjoy your favorite cup of coffee, resting on the couch?

The costBo genie is here for you with an amazing feature of the unique platform. The costBo Chat feature is driven by this very mantra! Customers can reach your business from anywhere and chat.

So once you are on costBo https://www.costbo.com/, the best way to make use of the platform effectively is to explore all its features. costBo’s Direct Chat Interface is a must to be checked out! We know you are wondering of how a one-to-one chat can help you win more customers. Let costBo give you a glimpse into multiple advantages through its own perspective.

Customer does not have your phone number? Still, chat works! Customers can chat with your business directly without knowing your phone number. The customer chat activity will convert them into a permanent customer. You do not have to sync contacts to your phone book!.

Easy Conversion by great support: customer inquiries sent to business can be handled by employees/ owners. The information a potential customer seeks from you is provided at that very instant. Thus, you easily convert a potential customer into a loyal customer by establishing instant connect.

Safeguard your customer and inquiries: All customer inquiries are connected to your business, when an employee of your company leaves, no customer details goes out!

Reduced Operational Span in striking a deal: All customer inquiries are gathered in one place, now connecting with customers is easier and faster.

Collaborators become Customers: Other business owners in costBo can see your business easily in costBo and they can connect and chat your business directly.

Business networking at its best happens in costBo chat! Chat with other businesses on deals, catalogs, rewards, sales and leads, all from one places and do follow ups.

Are you running more than one business? It is perfectly fine in costBo, you can define multiple businesses in costBo, and manage all of the customer's communications from one smart dashboard in the phone.

25000+ people reach in business group: costBo business group chat support 25000+ people. You reach is much higher.

Reduced Time Lag: Time lag to address and resolve consumer concerns is significant because of costBo’s instantaneous chat interface. The platform allows sharing of text and images both so that customized solutions are easily provided by the business owner over a lesser span of time!

Increased Credibility: Since costBo supports a direct interaction between you and your customer with no moderators in between, the credibility factor increases as the rapport you share with the customer helps to win customers trust more than ever!

Easy & Quick Feedbacks: You certainly know the importance of customer feedbacks and reviews as they give you the power to win customers back and even win lost customers. But often it is a tedious and boring process of voice input or auto-generated replies which in turn pushes you away from your customers. With costBo’s interface, you can immediately get feedback from the customer and also track and record these feedbacks through the archive feature! The best win back customers strategy in the market is here!

Analyze, Redefine and Grow: All the live chats on the costBo interface are easily backed up for your future reference. This helps you analyze your communication with the client and thus refine it further for even more effective communications. Depending on what needs to be as is, and what needs to be modified, you can implement changes in the way your business operates by taking your business to another level of growth.

Amazed? We know your entire perspective about “What can a chat do” has just changed. What are you waiting for? Let costBo be that “flying pigeon” to send your messages across the world and also receive them for you! Let a quick conversation win over customers!

23 SEP2019
LiveShop Business chat

written by COSTBO

costbo blog image

Commerce has always been conversational. Long before carts, catalogs, and even currency came to define how we buy and sell products, humans bartered for goods by way of conversations and personal connections.

The origins of trade are rooted in conversations, and we believe they’ll always be at the heart of building strong customer relationships. That’s why, , we launched Costbo Live shop , our free business messaging app that lets you manage all of your order and service through business chat.

Costbo business Chat is a significant extension to the messaging capabilities already available within Costbo Application. all for free. Once enabled, Chat will appear on all pages of your online store, making it easy for customers to get the help they need, so you can answer their questions and drive more sales.

And since all of your chats are managed in costbo, you can share product recommendations, discounts, and draft orders directly inside conversations with just a few taps, helping you stay personal and prompt with each and every customer.

In many ways, live chat helps bring about a needed return to the personal connections we came to take for granted when shopping in-person.

Ecommerce heralded many incredibly positive changes for buyers, but one unintended side effect was a widening of the proverbial countertop—as it became easier than ever for businesses to reach their customers, it became harder to engage with them directly. One thing that hasn’t changed, however, is the important role that conversations play in building customer loyalty.

The businesses you return to and recommend are the ones you have a personal connection with.The barista that knows your regular order, the wine shop owner that makes recommendations as you browse, the fellow hobbyist that helps answer all of your beginner questions—live chat offers a way to recreate these crucial connections while maintaining the convenience and selection available when shopping online.

Customers have already voiced their clear-cut preference for live chat, with nearly 73% reporting that chat is the most satisfying way to communicate with a business. But the value of chat runs both ways, letting businesses provide stand-out service while guiding customers from conversation to conversion. Here are just a few of the reasons we’re excited to enable more of these real-time interactions between our merchants and their customers.

Live chat increases conversions by reducing customer uncertainty Research from Forrester found customers who chat with a brand convert three times more often and have a 10-15% higher average cart value. The reason live chat is so effective at closing sales is because real-time conversations with a business help customers make more informed purchases with confidence.

The candid, qualitative feedback you get from live chat conversations can point you toward opportunities you wouldn’t have otherwise noticed. For example, frequent questions might inspire you to offer new, complementary products or help you fine tune your marketing messages to resonate better with potential customers

Feedback helps you optimize your store for more sales

Live chat brings the conversations that have always underpinned commerce back to the forefront, fostering stronger connections between businesses and customers and ultimately increasing sales.

With chat and messaging, you unlock a direct line to your customers, letting you talk to them at the right time and in the right context to facilitate or save a sale—or solve a frustrating problem—all through the channels they already use and prefer. And with costbo Chat, you’re able to blend the best aspects of personal, one-on-one conversations with the efficiency and convenience of managing all of your chats through costbo business chat. Start talking to your customers today, for free

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